Terms and Conditions

Last updated: March 17, 2025

Please read these Terms and Conditions carefully before using Our Service. By accessing or using Our services, including our website and SMS program, You agree to be bound by these Terms.

1. Interpretation and Definitions

1.1 Interpretation

Capitalized words have meanings defined under the following conditions. The following definitions shall apply regardless of whether they appear in singular or plural.

1.2 Definitions

For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Country refers to Alberta, Canada.
Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Kale Matovich Professional Corporation, located at 3527 18 Street SW.
Device means any device that can access the Service such as a computer, cellphone, or digital tablet.
Service refers to the Website and any associated services, including chiropractic, massage therapy, physical therapy, and SMS communication.
Terms and Conditions (also referred to as “Terms”) mean this agreement governing Your use of the Service.
Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
Website refers to Natural Way Chiropractic, accessible from https://naturalwaychiro.ca.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Acknowledgment

These Terms and Conditions govern Your use of this Service and form a legally binding agreement between You and the Company.

You must be 18 years or older to use our Service.
Your use of the Service is also subject to our Privacy Policy, which outlines how We handle Your personal information. Please review it before using Our Service.
If You do not agree to these Terms, You must not use the Service.

3. Services Provided

We provide chiropractic, massage therapy, and physical therapy services. Additionally, our Website allows for appointment booking and online payments.

By booking an appointment with Us, You agree to:

Provide accurate and complete information regarding Your health and medical history.
Comply with any policies related to payment and cancellations.

Insurance Acceptance: We accept insurance. However, it is Your responsibility to confirm coverage with Your provider.

Medical Disclaimer: While we offer professional chiropractic and therapy services, results may vary. Our treatments do not replace medical care from licensed healthcare providers.

4. SMS Program Terms of Service

By opting into our SMS program, You agree to receive text messages about appointment reminders, promotions, and other updates from Natural Way Chiropractic. Message frequency may vary.

4.1 Opt-Out Instructions

You can opt out at any time by replying STOP to any message. Once You opt out, You will no longer receive SMS communications from Us.

4.2 Rejoining Instructions

If You wish to rejoin after opting out, text START to our number or shortcode.

4.3 Help Instructions

For assistance, reply HELP to any message or contact Us at [support email/phone number].

4.4 Carrier Liability Disclaimer

We are not responsible for delayed or undelivered messages, as this is subject to carrier networks.

4.5 Message & Data Rates

Standard message and data rates may apply, depending on Your mobile carrier and plan.

4.6 Privacy Policy

Your privacy is important to Us. Please review our Privacy Policy to understand how We handle Your data.

4.7 Compliance with Industry Standards

Our SMS program complies with all applicable Canadian telecommunications regulations and industry standards.

5. Links to Third-Party Websites

Our Service may contain links to third-party websites or services that We do not own or control.

We are not responsible for third-party websites, their content, or privacy practices.
You acknowledge that We are not liable for any damage or loss resulting from Your use of third-party services.

We encourage You to review the terms and privacy policies of any third-party services You

use.

6. Termination of Services

We reserve the right to suspend or terminate Your access to our Service at any time, without notice, if You violate these Terms.

Upon termination, You must cease all use of our Website and Services.

7. Limitation of Liability

To the maximum extent permitted by law, We are not liable for:

Indirect, incidental, or consequential damages, including loss of profits or data.
Injuries or adverse reactions related to Our Services.
Errors, delays, or failures beyond Our reasonable control.

If You have paid for a Service, Our liability is limited to the amount paid, or $100 USD if no payment was made.

8. "AS IS" and "AS AVAILABLE" Disclaimer

Our Service is provided “AS IS” and “AS AVAILABLE”, without warranties of any kind.

We do not guarantee that:

The Service will be error-free or uninterrupted.
The information provided is accurate or reliable.
Our website or messages are free of viruses or harmful components.
Certain jurisdictions do not allow the exclusion of implied warranties, so some of the above
disclaimers may not apply to You.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of Alberta, Canada, excluding conflict of law principles.

If You have any concerns or disputes about the Service, You agree to first contact Us to seek
an informal resolution.

10. Compliance with United States Laws

If You access Our Service from the United States, You confirm that:

You are not located in a country subject to a U.S. government embargo.
You are not listed on any U.S. government restricted parties list..

11. Severability & Waiver

11.1 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force.

11.2 Waiver

Failure to enforce a provision does not constitute a waiver of that right.

12. Changes to These Terms

We may update these Terms at any time. If changes are material, We will make reasonable efforts to provide 30 days’ notice before they take effect.

Your continued use of the Service after updates means You accept the new Terms.

13. Contact Us

If You have any questions about these Terms, You can contact Us:

📍 Website: https://naturalwaychiro.ca/contact/